"The reasonable man adapts himself to the conditions that surround him... The unreasonable man adapts surrounding conditions to himself... All progress depends on the unreasonable man."
George B. Shaw


Business Process Modeling and Re-engineering:

Business Process Modelling and Re-engineering is a systemic approach to optimise
the organisation performance. This is done by initially analysing the effectiveness of
processes in place and achieve a dramatic improvement in redesigning business processes,
associated systems and organisational structures to ensure they meet customer requirements.

Any Business process re-engineering initiative is to be undertaken as a project.
Therefore all principles of Project Management will be applicable to:

- Define the organisation's strategic objectives (without objectives there are no KPIs)
- Begin with the end in Mind (what is the direction?)
- Consider the operational levers that will influence the value drivers (alignment of value chain)
- Create reporting and controlling points for measurement (KPI's to be acted upon for continuous progress)
- Establish ownership and accountability of processes.

Key Benefits
- Proprietary process maps of your organisation
- Basis of an Opportunity Matrix
- Alignment of Culture and objectives to strategic goals
- Basis of an BI/MI Framework.

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Improving business processes is vital for any organisation to remain competitive in
today's marketplace. The continuous characteristic of BPI is effective for
generating gradual and incremental efficiency gains. The following Model provides
a standard representation of the BPI cycle:



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